Privacy Policy

At Splendid Shop, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit or shop on our website. By using Splendid Shop, you agree to the practices described in this policy.

1. Information We Collect

When you interact with Splendid Shop, we may collect the following information:

• Personal details such as name, phone number, email address, and delivery address
• Order and purchase information
• Payment confirmation details (we do not store card or bank login information)
• Communications sent to us via email, WhatsApp, or phone
• Website usage data such as IP address, browser type, and pages visited

2. How We Use Your Information

Your information is collected and used to:

• Process and fulfill your orders
• Communicate order updates, delivery details, and customer support responses
• Improve our products, services, and website experience
• Send important notifications related to your purchases
• Prevent fraud and unauthorized transactions

Splendid Shop does not sell, rent, or trade your personal information to third parties.

3. Payment Information

All payments made to Splendid Shop are processed securely.

• We do not collect or store sensitive banking details such as ATM PINs or card numbers
• Payment confirmations are used strictly for order verification and record keeping

4. Sharing of Information

We may share limited customer information only when necessary, including:

• Delivery partners for order fulfillment
• Service providers assisting with website operations
• Legal authorities when required by law

All third parties are required to handle your data responsibly and confidentially.

5. Data Protection & Security

Splendid Shop takes reasonable measures to protect your personal information against:

• Unauthorized access
• Loss or misuse
• Disclosure or alteration

While we strive to protect your data, no online transmission is completely secure. Customers are advised to take precautions when sharing personal information online.

6. Cookies & Tracking Technologies

Splendid Shop may use cookies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic and performance

You may disable cookies through your browser settings, though this may affect certain site features.

7. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your personal data, subject to legal or transactional requirements

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. Splendid Shop is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.

9. Children’s Privacy

Splendid Shop does not knowingly collect personal information from children under the age of 18. If such information is discovered, it will be promptly deleted.

10. Updates to This Privacy Policy

Splendid Shop reserves the right to update or modify this Privacy Policy at any time. Any changes will take effect immediately upon being posted on our website.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📞 Phone: +2348139931358
📧 Email: okejoshua13@gmail.com
📍 Address: Kaniyi Road, 2nd Sawmill, Simawa, Ogun State, Nigeria.

By using Splendid Shop, you confirm that you have read, understood, and agreed to this Privacy Policy.